Frequently Asked Questions

Do I qualify for sports & entertainment hotel group booking rates?

Yes, if you are a sports and entertainment organisation, or booking accommodation for sports and entertainment purposes. |  top of page

How do I amend or cancel a booking?

You can amend or cancel a booking direct with the hotel or through your preferred travel agent. Specific terms and conditions apply per group booking. |  top of page

Who do I contact if I need help?

You can enquire now online or contact Corporate Sales by email or phone +61 2 8062 5064.

For requests of ten rooms or more please contact our Groups department at or call +61 7 5665 4455.  |  top of page

How do I book my rates?

Hotel group bookings can be made through the hotel direct, via your Travel Management Company, your Mantra Group Account Manager or the Groups Department. You will not be able to access your group rates via the Mantra Group website or central reservations. |  top of page

What is the maximum number of rooms I can book per reservation per hotel on my sports & entertainment group rate?

There is no maximum number of rooms you can book for a hotel sport and entertainment group booking, it depends on the hotel's supply of rooms and you have the option to split the group reservation across multiple hotels. |  top of page

Enquire here for more details on discounted sports and entertainment rates for your group event.